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Printer issues can be due to overload, or perhaps it may be an issue with the driver, or the network may be undergoing some connectivity problems and also loose connection might be the culprit. Trouble can happen anywhere along the line, a system hardware failure cannot also be discounted. The problem is diverse and only a critical assessment can pinpoint the actual cause, so remedial measures can be taken up.

Your Brother Printer could be listed as "Offline" if it is experiencing errors such as "Toner Empty" or "Paper Jam," both of which would prevent printing. Brother recommends checking the printer's LCD screen for any possible error messages. If you see an error message, attempt to remedy the error before checking the printer's online status again.


Your Brother Printer could be listed as "Offline" because it is not turned on. Even if your printer is connected to your computer via USB, your computer will not recognize any connection if the printer is turned off. Brother reccomends checking the printer's LCD screen; if it is blank, then the printer may not be powered on. Make sure the printer is plugged into an electrical outlet, the outlet is working and all switches are turned to the "On" setting.


Source: Brother printer offline